Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Athini amanani akho?

Izintengo zethu zingashintsha kuye ngokuhlinzekwa nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

Ingabe unenani elincane le-oda?

Yebo, sidinga wonke ama-oda wamazwe ngamazwe ukuthi abe nenani eliqhubekayo le-oda elincane.Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana;Umshwalense;Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

Siyini isikhathi sokuhola esimaphakathi?

Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7.Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi.Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho.Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho.Kuzo zonke izimo sizozama ukwanelisa izidingo zakho.Ezimweni eziningi siyakwazi ukwenza kanjalo.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.

Iyini iwaranti yomkhiqizo?

Sinikeza iwaranti impahla yethu kanye nomsebenzi.Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu.Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.

Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?

Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu.Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa.Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla.I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu.I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu.Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela.Sicela usithinte ukuze uthole ulwazi olwengeziwe.

Mingaki iminyaka yesipiliyoni inkampani enayo?Lingakanani izinga lobungcweti?

Inkampani yethu yasungulwa ngo-1995 futhi inesipiliyoni seminyaka engu-24 embonini.Sinabaklami abangochwepheshe namafekthri azinikele ekunikezeni amakhasimende izixazululo zokucubungula izinkuni endaweni eyodwa ukuze kuqinisekiswe ikhwalithi yomkhiqizo nobungcweti.

Ingabe inkampani inenani elincane le-oda?

Ngokuvamile, ubuncane be-oda lethu alikho ngaphansi kocezu olulodwa lomshini nezinto zokusebenza.Futhi singahlinzeka ngezinsizakalo ezenziwe ngokwezifiso ngokwezidingo zamakhasimende ukuze sihlangabezane nezidingo zokukhiqiza zezikali ezihlukene.

Siyini isiqinisekiso semishini?

Izinto esizihlinzekayo ngokuvamile zinesiqinisekiso sezinyanga eziyishumi nambili, esiqinisekisa ikhwalithi nokusebenza kwezisetshenziswa ngaphansi kokusetshenziswa okuvamile.

Singakanani isikhathi sokulethwa kwezisetshenziswa?

Imvamisa, isikhathi sethu sokulethwa esijwayelekile semishini yethu siyizinsuku ezingama-30.Uma ikhasimende lidinga imishini eyenziwe ngokwezifiso, isikhathi sokulethwa singanwetshwa sibe yizinsuku ezingama-45-90, kuye ngobunzima bemishini.

Uyilungisa kanjani, uyifake futhi uyilungise kanjani imishini?

Singahlela ochwepheshe abaqeqeshiwe ukuthi baye kusayithi ukuze bafake futhi balungise isisetshenziswa.Kodwa-ke, kufanele kuqashelwe ukuthi izindleko zokuba khona kochwepheshe azifakiwe kwikhotheshini.Ngaphezu kwalokho, siphinde sinikeze isiqondiso se-inthanethi, ukulungisa amaphutha kanye nezinsizakalo zokulungisa ukuze siqinisekise ukuthi amakhasimende angasebenzisa okokusebenza kwethu ngokushelela.